What is the return policy?
Due to our affordable prices, strong demand and personal use nature of our product, once your order has shipped we cannot offer any cancellations, refunds, or returns. If you are unhappy, please contact us and we will find a solution.
Can I receive a refund?
We do guarantee satisfaction with our products. If you have a defective product, please send a photo of the product to firstname.lastname@example.org or text (617) 877-9444 and we’ll send you a replacement.
When will I receive my order?
In stock orders will usually ship the next business day. Out of stock products will list an anticipated ship date in the description.
What would I do if I never received my order?
Please check shipping information related to your order or email email@example.com with your order number and we will look into it.
What do I do if I receive a defective order?
If you have a defective product, please send a photo of the product to firstname.lastname@example.org or text (617) 877-9444 and we’ll send you a replacement.
Where are you located?
We are located in Boston, MA
USA. Our products are shipped from Boston, MA
Where do your products come from?
Our products are sourced and manufactured in Asia.
How do I contact you if my question isn't answered here?
Use our contact form